License Issuance:
Licenses will be issued upon receipt of full payment. A Purchase Order (PO) is not required for processing licenses. However, if a PO is provided, it will be accepted and processed accordingly (Net 30 will apply)

Net 30 Terms:
Signed Purchase Orders and Annual Subscription* renewal invoices are due within 30 days from the date of invoice issuance. Payment due date included on invoice.

Support-Exclusive Features:
NEW as of Version 11
If the Support-Exclusive Features are included: Annual support payment must be received before the annual support expiration date. Failure to make the annual support payment by the support expiration date will result in the Support-Exclusive Features becoming disabled.

Training and Customized Software:
Payment must be received prior to scheduled training or software development unless a signed PO has been received then Net 30 will apply.

Late Payment Charges:
Payments received after 30 days are subject to interest of 2% per month.

Payment Methods:
Payments can be made via EFT (Canada),  Global wire transfer, credit card, or cheques.

Invoice Disputes:
Any disputes regarding the invoice should be communicated promptly to resolve the issue without delaying payment.

Currency and Taxes:
All invoices identify currency for the transaction. Taxes, if applicable, will be added as per regulatory requirements.

Additional Terms:
Any additional terms specific to the transaction will be communicated separately and will be binding upon both parties.